I have always had similar experiences at Ben & Jerry's. Never have I had an experience where anyone didn't take my allergies seriously there. I have had plenty of experiences at other ice cream places, but never at Ben & Jerry's. They are the best!
Sharing my allergy experiences in hopes of helping parents better understand how to support their child's success with food allergies.
Sunday, April 12, 2009
Ben & Jerry's Ice Cream
I was walking around the city yesterday. It was beautiful, sunny, and unseasonably warm outside. This must have been the reason I was craving an ice cream (or just because ice cream is the awesome)! I walked into Ben & Jerry's. "Can I get a small chocolate fudge brownie in a cup please?" I asked. "Can you also please get a clean scoop from the back and make sure the area is clean before scooping my ice cream? I am very allergic to nuts," I said. The guy who was waiting on me was clearly new, and unaware of the routine that is established at Ben & Jerry's with allergies. Luckily, a woman who also worked there, overheard my request. She knew exactly what to do and why to do it. I was very impressed. She explained to him, "You need to get a clean scoop from the back (as she walked back with him to get a scoop). Make sure not to put the scoop in the water fountain because that is what contaminates it," she explained. "Open up a new box of ice cream underneath the one that is already open, and scoop it from that one," she said to him as she helped him get my ice cream. I was extremely impressed with her knowledge of allergies, and how seriously she took the situation!
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Ahhhhhh...that's why I had an allergic reaction to Ben and Jerrys ice cream!! Never thought to ask them to clean the spoon! Wasn't a bad reaction though (throat just just closed up a little bit)...nothing an antihistamine couldn't fix!) xxx
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